Terms of Service

Please read these terms carefully before using our services

Corpo Fresh Terms of Service

Last Updated: March 2, 2026

Acceptance of Terms

By accessing or using Corpo Fresh services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

These terms apply to all visitors, users, and others who access or use our services.

Continue to Terms

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of Corpo Fresh's website, services, and applications (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you are agreeing to these Terms on behalf of that organization.

Important: You must be at least 18 years old to use our Services. By using our Services, you represent that you are at least 18 years old.

If you do not agree to these Terms, you must not access or use our Services. We reserve the right to modify these Terms at any time. We will provide notice of significant changes as described in the "Changes to Terms" section below.

2. Services Description

Corpo Fresh provides the following services:

  • Corporate Catering: Bulk meal orders for office events, meetings, and special occasions
  • Daily Meal Services: Regular lunch and snack deliveries to corporate offices
  • Personalized Orders: Customized meal plans and individual orders
  • Cafe Services: Walk-in cafe services at our physical location
  • Contact & Support: Customer service and inquiry handling through our website

We reserve the right to:

  • Modify, suspend, or discontinue any part of our Services at any time
  • Refuse service to anyone for any reason at any time
  • Limit the quantities of any products or services we offer
  • Change prices for our products and services without prior notice

3. Account Registration

To access certain features of our Services, you may need to register for an account. When registering, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

Security Notice: You are responsible for safeguarding your password and for all activities that occur under your account. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter is inaccurate, false, or misleading.

4. Orders and Payments

All orders placed through our Services are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product or service unavailability
  • Errors in pricing or product information
  • Suspected fraud or unauthorized activity
  • Issues identified by our credit and fraud avoidance department

Payment Terms

Payment for orders must be made using approved payment methods. By providing payment information, you represent that you are authorized to use the payment method. We use third-party payment processors and are not responsible for their actions or policies.

Pricing

All prices are in Indian Rupees (₹) and are subject to change without notice. Prices do not include applicable taxes, which will be added to your total order value.

Payment Authorization: By placing an order, you authorize us to charge the total amount to your selected payment method. If your payment method is declined, we may cancel your order.

5. Cancellations & Refunds

Order Cancellations

You may cancel your order under the following conditions:

  • Before Preparation: Orders may be cancelled without charge if cancellation is made before food preparation begins
  • During Preparation: Cancellations during preparation may incur a partial charge
  • After Dispatch: Orders cannot be cancelled once dispatched for delivery

Refund Policy

Refunds will be issued under the following circumstances:

  • Order cancellation before preparation begins (100% refund)
  • Significant delay in delivery beyond our promised timeframe
  • Incorrect or incomplete order delivery
  • Quality issues with delivered food (subject to verification)

Processing Time: Refunds typically take 7-10 business days to appear in your account, depending on your payment method and bank.

To request a refund, please contact our customer service within 24 hours of order delivery. All refund requests are subject to review and verification.

6. User Conduct

You agree not to use our Services to:

  • Violate any laws, regulations, or third-party rights
  • Submit false, misleading, or deceptive information
  • Harass, abuse, or harm another person
  • Transmit viruses, malware, or any other malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the integrity or performance of our Services
  • Collect or store personal data about other users
  • Impersonate any person or entity

Prohibited Activities: We reserve the right to investigate and prosecute violations of these Terms to the fullest extent of the law. We may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.

7. Intellectual Property

All content included in or made available through our Services, such as text, graphics, logos, images, and software, is the property of Corpo Fresh or its content suppliers and protected by copyright and other laws.

You may not:

  • Copy, modify, distribute, sell, or lease any part of our Services
  • Reverse engineer or attempt to extract source code from our Services
  • Use our trademarks, logos, or branding without our express written permission
  • Remove any copyright or other proprietary notices from our content

The "Corpo Fresh" name and logo are registered trademarks of our company. All rights not expressly granted in these Terms are reserved.

User Content: By submitting any content (reviews, feedback, messages) to our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with our Services.

8. Limitation of Liability

To the maximum extent permitted by law, Corpo Fresh shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Business interruption
  • Personal injury or property damage
  • Any damages relating to your access to or use of our Services

Our total liability to you for all claims arising from or related to these Terms or our Services shall not exceed the amount you paid to us in the six months preceding the claim.

Disclaimer: Our Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our Services will be uninterrupted, secure, or error-free.

This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been informed of the possibility of such damage.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:

  • Breach of these Terms
  • Requests by law enforcement or other government agencies
  • Discontinuance or material modification of our Services
  • Unexpected technical or security issues
  • Extended periods of inactivity

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting our customer service or through your account settings (if available).

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. We will notify you of material changes:

  • By email to the address associated with your account
  • Through a notice on our website
  • Via in-app notifications (if applicable)

Continued Use: By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you must stop using our Services.

The "Last Updated" date at the top of this page indicates when these Terms were last revised.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Corpo Fresh Legal Department

10th Floor, Wings Business Bay, Rajkot, Gujarat - 360001

legal@corpofresh.com

(+91) 8780732987

Response Time: We aim to respond to legal inquiries within 3-5 business days.

For general inquiries, please use our Contact Us page. For privacy-related matters, please refer to our Privacy Policy.